hiQ MSP
An all-in-one IT and Telecom service
We provide the support you need and access to a seasoned team of technologists at a fragment of the cost, allowing you to focus on your core business. Our team possesses a comprehensive understanding of various disciplines within the IT and Telecom space allowing us to assist in any subject matter.
An all-in-one IT and Telecom service
We provide the support you need and access to a seasoned team of technologists at a fragment of the cost, allowing you to focus on your core business. Our team possesses a comprehensive understanding of various disciplines within the IT and Telecom space allowing us to assist in any subject matter.
SERVICE.01
IT Support and Management
Stop struggling with frustrating IT support problems. Stop worrying about things you know you should be doing—but never have time for. Our goal is to give you back your time and energy, so you can focus on your most important task: running your business. Your customized IT services plan cost-effectively supports, manages and maintains your business’s IT systems.
SERVICE.02
Network Management
HIQ’s network engineers are battle-tested on our privately held carrier grade metropolitan network. As a result, we bring a unique enterprise minded understanding of what needs to be done when designing or implementing network solutions.
SERVICE.03
Backups
hiQ leverages cutting edge backup software in order to provide disaster recovery and secure data access to small-medium businesses, and enterprises alike. hiQ’s solutions include physical and virtual cloud server backup management in addition to secure file sharing, and system deployments.
SERVICE.04
Server Management
Servers are our thing. We're equipped to handle any size, kind, or platform. Whether on premise or in the cloud, we'll ensure it's up, healthy and delivering the best experience for your staff.
SERVICE.05
VOIP
We’re obsessed with the future of work and what is to come over the next decade. By empowering employees with engaging communications tools and IT leaders with a unified cloud-based platform, hiQ is accelerating digital transformation strategies for any size organization.
SERVICE.06
Compliance
Your patients deserve the very best. We have processes to help you navigate through the never ending compliance challenges while maintaining powerful security and HIPAA compliance. We help your people accomplish more through implementing best-in-class IT systems & software and providing rapid response and resolution to issues.
SERVICE.07
Data Center
Our secure, highly redundant, performance-optimized infrastructure will make the perfect home for your servers and data. They'll have a ton of server friends to hang out with, get access to all the tier-1 bandwidth they can eat and enjoy a carefully regulated temperature year-round. That's some good server livin' right there.
SERVICE.08
Structured Cabling
We understand the importance of structured cabling, as it is the most essential aspect of a voice and data network. You can rest assured knowing that our structured cabling systems and solutions are designed to handle present-day voice and data capabilities while future-proofing your organization.
SERVICE.09
Network Security
hiQ becomes your team, bringing you capabilities of a CISO, security engineer, security architect, compliance support, and more for a complete, budget-friendly cyber risk management solution.
From web application and network penetration tests, to physical intrusion testing at your company locations, we'll identify and help you remediate your attack surfaces while maintaining
compliance requirements.
BENEFIT.01
Outstanding Customer Service
This is our claim to fame and what separates us from the pack. We are available to support you 24/7/365.
BENEFIT.02
All-in-one Solution
Eliminate the need for multiple vendors and partners with one expert team.
BENEFIT.03
Peace of Mind
You can focus on the things that are important to you and your business.
BENEFIT.04
Improved Productivity
We'll help you make your business more competitive and efficient by using technology the right way.
BENEFIT.05
Lower Cost
Hiring a team of experts in-house can be extremely costly. Minimize your costs and expand your resources.
BENEFIT.06
Less Downtime
We’re constantly monitoring your networks and servers and proactively managing them to minimize downtime.
BENEFIT.07
More Free Time
You won’t need to spend your precious time handling complex technology issues. That’s our expertise.
FEATURE.01
Fast Support
You will get access to our high-quality support help desk. Give us a call or send an email to have one of our experts resolve your issue.
FEATURE.02
Proactive Maintenance
We keep your software and operating systems up to date and our automated server and computer maintenance task keeps things running smoothly.
FEATURE.03
24/7 Monitoring
Our experienced system administrators will keep an eye on your systems and provide fast responses for all types of incidents.
FEATURE.04
Obsessive Backups
Our backup and disaster recovery solution has multiple levels of redundancy so that you never lose an import file again.
FEATURE.05
Integrated Security
To keep your network secure we monitor your Anti-spam, VPN, Antivirus, Firewalls and WIFI, all without getting in your way.
FEATURE.06
Documentation and Asset Management
We maintain up to date documentation of your network, your systems, licenses and software vendors.
FEATURE.07
Projects
Our team of experts is at your disposal to plan and execute your projects - big or small.
